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Returns

Amazon handles returns, refunds, and order support for purchases made through the Amazon listing.

If your Amazon order arrives damaged, defective, or incorrect, start with Amazon order support so the request is tied to the order record. You can also contact us for product quality questions.

Order Support

  • ·Damaged during transit
  • ·Incorrect item received
  • ·Missing package or delivery issue

Not Eligible

  • ·Opened or consumed products
  • ·Change of mind
  • ·Requests made after 7 days

Amazon Orders

  • ·Use Amazon order support for refund or replacement requests
  • ·Use Amazon tracking for delivery updates

For product questions, email hi@saigonnoir.com with your Amazon order number and clear photos of the issue and packaging.