Returns & Store Credit

Due to the perishable nature of food products and complimentary shipping on all orders, we do not accept returns on opened or consumed items.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Upon verification, we will issue store credit equal to the value of the affected item, redeemable on a future purchase.

Eligible for Store Credit

·Damaged during transit
·Incorrect item received
·Quality issue upon arrival (sealed, unopened)

Not Eligible

·Opened or consumed products
·Change of mind
·Requests made after 7 days

Store Credit

·Is issued electronically
·Can be used on any product at saigonnoir.com

To request assistance, email hi@saigonnoir.com with your order number and clear photos of the issue and packaging.